To Promote Excellence and to Recognize Organizations for

EXCELLENCE IN
CUSTOMER MANAGEMENT

EXCELLENCE IN
OPERATIONS MANAGEMENT

EXCELLENCE IN
PEOPLE MANAGEMENT

EVALUATION PROCESS

  • Assessment is based on CII-IQ Functional Excellence Framework
  • Non Document Based Assessment
  • On site Validation by a two member team
  • Scoring on a 0-500 point scale covering relevant practicesand results
  • Virtual Validation by a two member team  in 3 to 4 sessions of 3 hrs each based on mutual convenience

ELIGIBILITY CRITERIA

  • All Organisations registered and operating in India
  • Applicant must have been in Business for at least three years. (Open to all sectors)
  • Minimum turnover of Rs 100 Crores in the recently concluded Financial Year

Note : If the applicant is an Operating unit/SBU of a large organisation,then the minimum turnover of the unit applying must be Rs 50 Crore

WHY TO PARTICIPATE & WHAT IS THE BENEFIT

  • Get a comprehensive external perspective
  • Measure the progress on the improvement journey
  • Action Oriented feedback
  • Compare with Best-in-Class Organisations
  • Accelerate the improvement effort

APPLICATION FEES

Boarding, Lodging & Travel expenses to be organized & Settled by the Applicant for the on-site visit by the Assessor.

2 Complimentary Half a Day Digital BE
Consulting sessions by CII is included in the fee

There will be no additional expenses as this will
be a digital / virtual assessment

PAST RECOGNITION WINNERS

ABB India Ltd., Blue Star Ltd., Buhler (India) Pvt. Ltd., Delhi Interna onal Airport, Endress + Hauser Flowtech (India) Pvt. Ltd., Exide Industries Litd., Gujarat Borosil Ltd., IOCL, L & T -Sargent & Lundy Ltd., J.K.Fenner (India) Ltd., JSW Cement, Kancor Ingredients Ltd., Kewaunee Scien fic Corpora on India Pvt. Ltd., Maithon Power Ltd., Marico Ltd., Murugappa Morgan Thermal Ceramics Ltd., Metalman Auto Pvt. Ltd., Minda Corporra on Ltd, Mumbai Interna onal Airport, Na onal Aluminium Company Ltd., NEFAB India, NTPC Ltd., Omni Ac ve Health Technologies, Ramagundam Super Thermal Power Sta on, Tata Sponge Iron Ltd., Thriveni Earthmovers (P) Ltd. VST Tillers Tractors and many more……

LEVELS OF RECOGNITION
ASSESSMENT PROCESS

For details on the Assessment Framework, Criteria and the Application contact

P M Krishnan

Principal Counsellor
Business Excellence
krishnan.pm@cii.in
+91 9632661888

M S Srinivasan

Senior Consultant
Business Excellence
ms.srinivasan@cii.in
+91 9620226100

Sudha S

Deputy Director
sudha.s@cii.in
+91 9886493998

Confederation of Indian Industry - Institute of Quality © 2020