The role of quality professionals is transforming from technical specialist to partners, collaborators & Leaders who are leading change towards achieving outstanding stakeholder focussed results

This two day workshop enables current quality leaders to understand and acquire future skills required to become strategic quality leader


  • Understand evolution of Quality
  • Understand the role of Quality Leader
  • Understand Key Skills required for transforming to Strategic Quality Leader
  • Understand the Skills for becoming Business Enabler


Quality Leaders aspiring to become Strategic Quality Leader, driving Organizational Transformation & enhancing Role of Quality

The Programme would be led by experienced CII Counsellors having wide experience of assessing Organizations across different sectors.


Sudha S
+91 98864 93998


  • Evolution of Quality
  • Globalization & Technology Disruptions
  • Quality to Excellence
  • Quality as an Enabler to Business
  • Quality Leader
    • Current Competencies
    • Role Expectations-Past-Present Future
  • Strategic Quality Leader : Building Blocks
    • Business Understanding
    • Stakeholder Focus, Interaction & Influencing
    • Customer Centricity – Internal & External
    • Leadership Communication
    • Data Orientation, Analysis and Data based inferences
  • Tools & Methodologies – Understanding Right fit and adapting
  • Technology as an Enabler

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