The role of quality
professionals is transforming
from technical specialist to
partners, collaborators &
Leaders who are leading change
towards achieving outstanding
stakeholder focussed results


  • Understand evolution of Quality
  • Understand the role of Quality Leader
  • Understand Key Skills required for transforming to Strategic Quality Leader
  • Understand the Skills for becoming Business Enabler


Quality Leaders aspiring to become Strategic Quality Leader, driving Organizational Transformation & enhancing Role of Quality

The Programme would be led by experienced CII Counsellors having wide experience of assessing Organizations across different sectors.


Sudha S
+91 98864 93998


  • Evolution of Quality
  • Globalization & Technology Disruptions
  • Quality to Excellence
  • Quality as an Enabler to Business
  • Quality Leader
    • Current Competencies
    • Role Expectations-Past-Present Future
  • Strategic Quality Leader : Building Blocks
    • Business Understanding
    • Stakeholder Focus, Interaction & Influencing
    • Customer Centricity – Internal & External
    • Leadership Communication
    • Data Orientation, Analysis and Data based inferences
  • Tools & Methodologies – Understanding Right fit and adapting
  • Technology as an Enabler

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