CII Institute of Quality has been promoting “Excellence” in the Indian Industry since the Inception of the CII EXIM Business Excellence Awards in 1994 and supporting them on their Excellence journey. In the past 25 years, we have supported Organizations who went on to become Award winners and showcased them as role model organizations for others to learn and emulate also bringing world-class operating philosophies and practices to enable Indian Industry to become globally competitive. The offerings have graduated from Awards to Trainings to a host of services in the recent years that includes Assessments, Certification Programs, Recognitions and several Best Practice Sharing events.

Towards our efforts to promote the good practices in the area of Excellence, and to leverage on the online plaƞorms for effective reach to the members, we are glad to announce the “Business Excellence Knowledge Series-2020: Good Practice Sharing Webinars for the industry professionals to share & learn from each other and from the subject experts and Industry Practitiners. The monthly sessions have been designed to benefit the professionals for enriching their skills & adopting unique techniques and practices.


  • Running and Growing a Business- A leadership perspective
  • Organizational Culture
  • Use of Analytics
  • Understanding the power of Purpose and Vision in the Business
  • Application of Megatrends in Business
  • Stakeholder Management
  • Nurturing a Learning Organization
  • Risk & Governance
  • Knowledge Management as an Enabler
  • Building a Customer Centric Organization
  • Purposeful CSR
  • Traits of a People Centric Organization
  • Agility in Business
  • Enabling a Safe Working Culture
  • Understanding Business Finance
  • Principle Centered Leadership


25000/- + 18 % GST per Registration
Schedule: January – December 2020 (12 Sessions) Duration: 2.5 hours each session

  • Fee is applicable for the Entire Series
  • Fee is non-refundable
  • The Organization may decide changing the nomination for the monthly sessions
  • CII will provide one webinar login per registration


Sudha S: +91 98864 93998; Kamini B: + 91 9481008779;


Confederation of Indian Industry - Institute of Quality © 2020